Getting Started

Start here for the fastest answers to your first Linus setup questions.

Cue words and recognition

Why does Linus keep getting stuck on one line?

Tune recognition settings and cue words when Linus keeps waiting on the same line.

Self-Tape audio

Why is the reader quiet while recording but loud in playback?

Adjust live reader volume, microphone recording gain, and saved-take balance in the right place.

Fixing upload problems

Why are lines missing or assigned to the wrong character after upload?

Fix one or two imported lines manually, or re-upload a widely incorrect scene using image conversion.

What should I do when upload is stuck at “Separating into scenes” or shows an error?

Retry a failed upload once, check your plan limit, then send us the details we need to investigate.

Cue words and timing

Reader too early, stuck on a cue, or slow delivery: which control should I use?

Choose the right control for a missed cue, a short pause after your line, or one moment that needs more space.

Advanced uploads

How do I keep one audition scene together when uploading?

Use the upload option that keeps selected pages together when Linus splits one audition into several scenes.